Mindset Mental Health Ltd. processes personal data in accordance with the GDPR. To protect personal privacy, personal information is not disclosed to an external party. Exceptions to this are made if the Customer has violated the terms of this agreement or if the authority requests this with the support of English legislation. As a personal data assistant, Mindset Mental Health Ltd. handles personal data in accordance with instructions from the Customer. Mindset Mental Health Ltd. takes appropriate technical and organizational measures to protect personal data.
What information do we collect?
We collect information from you when you order services or products via our webshop here on our website or contact us. This information includes what you are leaving at the time such as name, company name, corporate identity number, telephone, email or similar. In addition to this, our website automatically receives and saves information from your computer and browser such as your IP address and the page / pages you visited with us.
Why do we collect this information?
To be able to administer and maintain customer relationships and our mission, e.g. in order to be able to start your order and handle billing information, we process - Contact information Information of this type is used to be able to track and complete orders. If you want the information permanently deleted earlier than these 24 months, you are welcome to contact us. In order to be able to help you with the service and for customer management, we also handle: - Administrative information - Information about which services / products you have purchased - Contact information – Cookiedata Our assessment is that we are entitled to process this information in order to maintain the customer relationship and to be able to provide you with personal service. If you do not agree to this, you are welcome to contact us. We also process billing information in accordance with current legislation, for example for accounting purposes. This information is stored for as long as required by law.
How do we handle your information?
We never pass on your information to third parties in the event that you do not expressly consent to this. The exception is trusted third parties (personal data assistants or sub-assistants) that are necessary for our website and the service. In exceptional cases, we may consider it necessary to share information with IT consultants, lawyers, accountants or authorities in order to prevent suspected illegal activities, fraud or similar situations that pose a risk to you as a customer or to another person.
As a customer, you have the right to contact us and get information about what personal data we process about you, the opportunity to update or have these deleted. You also have the right to data portability and limitation of the processing of personal data if you believe that the data is incorrect or have requested correction. You also have the right to object to the processing of personal data based on our legitimate interest. We then cease to process the personal data, unless there is a legitimate reason that takes precedence over your rights.
We only use the e-mail address you provided when you purchased the service or product to occasionally send information and updates that are important to the service. We also send newsletters to email addresses that were used when signing up for newsletters and updates. If you no longer wish to receive such messages, you can unsubscribe using the unsubscribe feature at the bottom of each email.