Advance HE states that 594,940 individuals applied for university this year. You or your child may be one of those now preparing for this next exciting step. So, it’s a relevant time to look at who is responsible for supporting student well-being at university. And, how we can better equip students and academics to address mental health concerns.

Off to University!

The outcome for students receiving A-level grades was positive this year. On results day, it was announced that 80% of students wishing to proceed with higher education had been offered places at their first choice university. What’s more, many gained a place through clearing. Congratulations if you were one of them!

University offers young people a major step towards independence and the opportunity to develop knowledge and life experience. However, moving away from home, family and friends isn’t always easy. Every student will face normal life stresses, including academic pressures, financial budgeting and managing chores. Some will find strategies, friendships and support to ride the waves, while others struggle to adapt.

Duty of Care at University

When students enter university, they are aged 18 or older. That means they are adults, with responsibility for their actions and decisions. Having said this, the university does have a Common Law Duty of Care to provide a safe environment. The extent of a university’s responsibility has recently been debated in law, as part of the Abrahart & Bristol University* case. Yet, ambiguity remains.

What we do know is that medical and self-diagnosis of mental health issues are on the increase among students. As a result, they are increasingly vulnerable to challenges that impact their emotional, psychological and social well-being. And, separated from their usual support networks, personal tutors and academics may be their first point of contact.

Who is Looking Out for Student Well-being Needs?

Traditionally, academics have focused on supporting students through their studies. Their insight and guidance have helped direct study and ensured individuals have performed in line with their potential. Being an expert in their field, tutors have been on hand to answer questions, engage in debate and expand minds.

However, there is a growing expectation for them to provide broader pastoral support. They are taking on responsibility for helping students to navigate mental health issues. Yet, this is rarely an area of expertise. So, what happens when a student discloses poor mental health or when they notice signs of potential distress, such as changes in behaviour?

Are University Staff Equipped to Recognise and Respond to Student Well-being Needs?

I have recently completed a research project and my findings have been published in an international journal. The results of my survey to understand Staff Confidence in Supporting Student Mental Health suggest there is room for improvement.

Whilst universities do offer a range of pastoral support services, academics, particularly the more approachable ones, are often the first to spot or be informed of concerns. While many feel able to identify potential issues, they lack confidence in how best to approach or respond to concerns.

There are multiple reasons for this lack of confidence. Firstly, many academics lack the knowledge or experience to address student well-being needs. What’s more, few had been trained in mental health awareness.

Secondly, there is no standard policy in many institutions which outlines appropriate processes and boundaries. Therefore, there are concerns about what can be offered, especially when issues are ongoing.

Thirdly, tutors are aware that many professional support services are overstretched, so who takes responsibility if there is no availability for a student in need?

Improvements to Equip University Staff

The conclusion of my research project highlights the need for clear policies, induction and enhanced training. While there are examples of good practices, there is room for improvement.

In addition, academics need easy access to support, in the form of supervision, to help them meet the needs of students with mental health issues. This is essential for ensuring that pastoral responsibilities do not negatively impact their emotional resilience, energy and work-life balance.

How Parents Can Prepare Students for University Life

Preparing your children for student life extends beyond some easy recipes and a trip to the laundrette. Even those who can’t wait to go will hit difficult times. Therefore, it is valuable to have discussions about the options if the pressures get too much. This could include researching local support services in the city or town and reassuring them that you are happy for them to get in touch.

Equally, it can be useful to remind them that academic achievement is only one element of what makes for future success. While you want them to do their best, let them know that their health and well-being are your top priorities.

You may also want to share my Leaving for Uni: Top Tips for Mental Well-being. I wrote a few years ago, based on my experience as a student. It includes steps I found useful for settling in, making friends and sources of support.

This preparation lets them know that challenges are normal, while empowering them with strategies to employ if the need arises.

The Next Step

So, to provide students with a positive next step, parents can play a role in preparing them for the realities. In addition, steps can be taken to recognise the role being undertaken by academics and better equip them to recognise and respond to student well-being needs.

* https://www.lexology.com/library/detail.aspx?g=81e71210-a63a-4bde-92ad-6140f77d9040